Sat Aug 21 09:11:42 PDT 2004 — Issues with router maintenance. An obscure software bug left one of our Santa Rosa customer routers with only partial connectivity to the Internet after last night’s maintenance. Due to the complexity of this issue it was not uncovered until this morning, despite thorough testing after the memory upgrade. A workaround is in place, and we apologize for the interruption. This issue affected many T1 customers served out of Santa Rosa, as well as our Oakland POP. -Zeke