Wed Jan 19 23:33:01 PST 2005 — Border router reload. One of our border routers in Santa Rosa reloaded due to a memory error. The error was similar to the error experienced by one of our customer attach routers earlier in the day. These are definitely not software failures, though. This time, the Santa Rosa 2 POP was offline for around 4 minutes after the issue. The reload also might have caused spotty connectivity to our Focal dialup numbers for half a minute. We’re investigating causes, and will keep an eye open for any further trouble. As always, duplicate dial-up service was available for the briefly affected numbers. -Nathan