Bay Area DSL outage.

Mon Sep 3 21:47:21 PDT 2007 — Bay Area DSL outage. At 11:40am today, we detected a large number of customers in the Millbrae, Berkeley, and Oakland areas experiencing sync-no-surf connectivity outages. Initial work with AT&T indicated a configuration change in their ATM cloud was at issue, but no ETR was determined. At 7:55pm today, a similar outage was detected in portions of Santa Rosa, Petaluma, and the south peninsula (Menlo Park / Palo Alto) area. Technical Support and Network Operations are working with AT&T on these ongoing outages. Only DSL in the San Francisco Bay Area is affected; DSL in other areas and other means of connectivity are working normally. -John F

Mon Sep 3 23:04:53 PDT 2007 — As of 10:40pm, most areas affected by todays DSL outages, both those starting at 7:55am and those starting at 10:40am appear to be resolved. -John F

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