DSL Subscriber Rebalancing

On Wednesday August 13 at 12:01 AM we will be moving several hundred DSL subscribers from one of our DSL aggregation routers to another, to balance network load. This move should take less than 5 minutes and will only cause a brief service interruption.


Update: The migration has been completed. Downtime for most affected customers was less than 5 minutes. However there was a minor mix-up during the migration that caused approx 75 customers to lose connectivity for 15-20 minutes. All problems have been resolved and all customers should have proper connectivty again. We apologize for any inconvenience caused by this maintenance.

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