BroadLink is a wireless carrier partner for a group of customers in Santa Rosa and some surrounding areas. BroadLink has had a failure of a critical component in the core of their network, and they are currently attempting repair.
We have scheduled a meeting for an hour and a half from now for next status update. At this point, we have no realistic estimated time to repair to offer for them.
We remain guardedly hopeful that BroadLink will find a way to work around the failed component. That said, customers for whom DSL is available who wish to transition to DSL can begin that process by contacting Sonic.net sales
Update: A workaround has been devised, and if all goes well, we expect to see BroadLink back online within the hour.