Emergency Router Maintenance

One of the interface cards in a customer-serving router in Santa Rosa has suffered a software glitch this afternoon. We will be performing invasive maintenance on the affected card tonight at midnight. All T1 customers served by this card will be down for 5-10 minutes during this maintenance. There is a chance that the card maintenance will require the entire router to be rebooted. If this occurs, all T1 and wireless customers served by this router will be offline for 5-10 minutes.

Update: The router linecard maintenance has been completed without issue. The affected card is now functioning properly, and there was no need to reboot the entire router.

-Jared and Matt

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