Update :Â Power was restored yesterday (14 April) around 5:55pm and all systems are normal.Â –Augie
Sonic.net’s Santa Rosa datacenter and offices are currently running on our power backup system due to a PG&E utility outage. Â All backup systems are operating as designed, and there is no customer impact.
It’s rare that we have an actual utility power outage here, so most of our use of the backup systems is weekly, semi-annual and annual testing and maintenance. Â It is very interesting to see the office, darker than usual (only limited lighting is on), but otherwise functioning as usual. Â Technical support PCs are online, our phone system is online, and we are providing customer service as usual.
I’d like to offer thanks and congratuations to the team here who put together our backup systems. Â Russ Irving, Kelsey Cummings, Nathan Patrick, Juston Pierce and former employees Matt Kirk and John Harkin. Â Thanks team! Â -Dane