E-mail infrastructure maintenance part two.

Update (0100) : E-mail maintenance done; total down time was around 28 minutes; no e-mail was lost; let us know if you see any problems. – Augie

This Saturday (05, September) at 12:01 AM we will be performing the second of four service impacting e-mail migrations from our existing e-mail storage infrastructure to our new (and greatly improved) storage system.

When it is completed this migration will mark a substantial improvement in our e-mail systems performance and availability for all of our customers.

During the maintenance window (12:01am – 1:00am) all customer e-mail systems will be unavailable; this includes POP, IMAP, and Webmail.

No e-mail will be lost during this time. -Augie

2 comments for “E-mail infrastructure maintenance part two.

  1. September 5, 2009 at 9:01 am

    This is Saturday morning. Yesterday I went into my email and all folders were there, as well as all email I have received. Today all the folders are empty as well as any email I have received up to now, open and unopened. I am so disappointed and need to have constant service and cannot afford these kind of losses, as I am sure no one else can. – M

  2. September 5, 2009 at 9:19 am

    Monique,

    Our sysops fixed the error you were running into around 9am. I checked out logs, and it looks like you were able to successfully log into IMAP at 9:04.

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