As of 8:15 am we have been getting reports of a issue on our Legacy DSL network. Currently we do not have estimated time of repair as of yet but will update as soon as able.
Update: Service was restored as out 11:10AM this morning. We identified a hardware failure in our DSL aggregation network, and reconfigured customer traffic to use redundant equipment. The failed hardware will be replaced shortly in a planned maintenance window.
-Network Engineering
I’m glad you’re looking into this. I believe I have a legacy DSL connection (can you check that I do?), and this morning I have only been able to connect through my neighbor’s WIFI. I hope that you are able to fix the problem soon.
I have over a dozen reports of legacy dsl outage from my customers in Humboldt County.
To be clear, is this a Sonic issue or an ATT issue?
Thanks!