Update 1:25AM: Maintenance has been successfully completed.
-Update – Maintenance has been postponed to 3/4/2020 at 11:59pm.
Tuesday, March 3, starting at 11:59pm, we will be performing maintenance on core equipment serving the Berkeley/Albany area. No customer impact is expected. This maintenance window is 3 hours.
-Network Engineering
At minimum, my fiber service has already been out already since about 6P. Multiple power cycles and router resets have done nothing to bring my internet service back online.
Hey Tyrone,
It looks like your service is being impacted by a separate issue since the Maintenance in your area was postponed. After reviewing your account, it looks like we already have a technician scheduled to come out and fix your connection. Once your internet is restored, please reach out to our support team so we can credit you for the downtime.