We’re shutting down our legacy Cisco VPN services at the end of the August, 2020. It has been replaced with our OpenVPN server which is also free for all Sonic customers to use. OpenVPN is a modern VPN service with widespread support available in all current operating systems, mobile platforms and even many routers and firewalls.
To use the new VPN, simply log into https://ovpn.sonic.net using your Sonic username and password then download and install the appropriate client. Once complete you can either download and import the connection profile manually or log in directly to https://ovpn.sonic.net
The few users still connecting to the old service have been notified directly.