Richmond – Maintenance for Fusion Fiber Services

Update – The Maintenance has been canceled.

Update – The Maintenance window is 1 hour, not 4 hours. Sorry for the confusion.

Update – This has been moved to Friday Nov 13th at 5:00 AM

Tomorrow, November 12, starting at 11:59 PM, we will be performing maintenance affecting Fusion Fiber customers in Richmond. Expected down time is approximately 15 minutes. The maintenance window is 4 hours.

-Network Engineering

2 comments for “Richmond – Maintenance for Fusion Fiber Services

  1. Could Sonic please keep these maintenance times to the middle of the night?
    A four hour window starting at 5am overlaps with the time when many people work from home.
    thank you

  2. Hello!
    I am sorry for any inconvenience this may cause. We are trying to ensure that during these downtimes we have the least amount of people down. Thank you for your patience in this matter.

    Best Wishes!

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