Update: 2020-12-14 10:46 AM – We believe this to be fixed as of Saturday after a weekend of monitoring. Please report problems to technical support if issues persist.
Network Engineering is currently investigating issues with 6rd routing. We have restored some customers but are investigating clearing up remaining connectivity issues for the rest.
Our fiber is not connecting in Petaluma Ca. It has been down since 12pm noon on 12/14
My home internet has not been working since a little after 1:00 pm today. I’m on Varleton St in Berkeley near Ellsworth.
We had intermittent connection issues last night (12/13) and today in West Berkeley. Any update?
Hello! It seems all issues should be resolved. If you are still having connection issues please contact our Support Team at 1-855-394-0100 8am-10pm 7 days a week.
Best Wishes!
Hello!
Is your service still down? If so please give our Support Team a call at 1-855-394-0100 8am-10pm 7 days a week,
Best Wishes!
Hello! Sorry to hear about your connection issues If you are still having issues please give our Support Team a call at 1855-394-0100 8am-10pm 7 days a week.
Best Wishes!