Update 6/30/22 4:03AM: This maintenance is now complete.
Thursday (6/30/22), starting at 2:00AM, a subset of customers in the Redwood City, San Bruno and San Carlos areas will experience a brief service interruption while we perform some maintenance. The expected down time is about 30 minutes while the equipment upgrades. The maintenance window will be 2 hours.
– Network Engineering
Hey there – It’s 3:14PM on 6/29. Did it go down early??
Hello Kevin. We apologize for the trouble you had with our service. Has this issue been resolved for you or are you continuing to encounter trouble? Give our support team a call if you need assistance. We hope all is well. Take Care. 707-547-3400