This morning at approximately 5:01 AM, one of our ATM switches suffered an interface card lockup. We are about to initiate an emergency reboot of the ATM switch chassis to clear the problem. The ATM switch reboot will disrupt DSL, Business-T, and FRATM connectivity to some customers in the Bay Area, as well as the Stockton, Chico, and San Diego areas.
-Jared
Update: The ATM switch reboot was completed at 5:33 AM. All service through that ATM switch is now restored.
Working now.
I think I was down from 5:20 – 5:36 am.
Thanks
Merry Christmas
Peter