Tonight January 15, starting at 11:59PM we will performing maintenance on equipment serving a subset of Fusion Fiber customers in San Francisco. We are expecting customer downtime to be under 30 minutes.
Update(1:03AM): Maintenance complete
-Network Engineering
It shows update completed at 1:03am but my internet is still down (1:27 am in San Francisco). Can you guys look into it?
Hi Vincent,
Are you still experiencing issues with your service? The maintenance department says your line should be up and working right now but if it’s not please let us know.