Tue Aug 13 18:18:35 PDT 2002 — Intermittent mail delays. We’ve had difficulties with intermittent delay of local email, resulting in suboptimal queue sizes. This has become quite noticeable the past few days, especially today. This was a main agenda topic at today’s operations meeting, where we developed a multi-pronged plan of attack to get the situation under control. Current queue sizes for mail servers in our pool are low, and we have confirmed that the majority of these messages are store-and-forward to networks that have not yet collected. We will post updates as we work further to improve email, our most important application. -Scott, Dane, Kelsey, Russ, Matt