Fri May 18 06:37:23 PDT 2007 — Dialup service interruption. A hardware failure of one of our routers in our San Francisco POP caused a loss of connectivity to some of our dialup users. We have routed around the failed hardware and all affected customers should have full connectivity again. We are working to replace the failed hardware ASAP. -Jared and Nathan
Update Fri May 18 07:07:09 PDT 2007 — In order to completely resolve the failed hardware problem, we needed to reload the affected router. This would have temporarily affected connectivity to a number of T1 and dialup customers. We will continue to investigate this failure. At this time, everything is functioning normally. -Jared