This evening at about 5:20 PM, a network reconfiguration caused our DNS resolver load to be shifted onto only one of our multiple load-balanced DNS servers. The server was unable to cope with the full load alone, and was providing sluggish DNS responses, causing Internet connections to appear down or sluggish. We resolved the issue at about 6:45 by re-balancing the DNS traffic. We apologize for this disturbance and will be revisiting our DNS server architecture soon.
-Jared, Kelsey and Nathan