The NOC hotline for business customer support is presently experiencing
intermittent call completion issues. We are working to diagnose and resolve this
problem, but in the mean time please contact support at 707-547-3400 and
request to be transferred to the NOC if necessary. An update will be
posted when this service interruption has been restored.
Update: The call completion issue with the NOC hotline should be resolved now. The issue was with one of our upstream providers.