Today, July 16, at 10:38am, fiber facilities serving a subset of Fusion/FlexLink customers in the greater Los Angeles area went down. We are working to restore service as quickly as possible.
Update(11:35am): We have routed traffic around the affected circuits and were able to restore traffic to almost all subscribers. We are working to restore facilities to the final affected office as quickly as possible.
Update(10:37am): Outages yesterday were caused by multiple fiber cable cuts in Southern California. Most facilities have been replaced or repaired, but repairs on one remaining cable is still underway. We continue to work to restore service to the last affected subscribers.
Update(10:53am): ETR for final repairs is 2 hours.
-Tomoc, NOC
It’s 10:08pm here in Burbank and still no internet. Almost 12 hours of down time so far. Can anyone at least give status update here.