Customers that have Sonic’s Business Virtual Fax service are experiencing an outage. We are working with our vendor to figure out what happened and to restore service as soon as possible. We will update you as things progress. Sorry for the inconvenience.
Update (2:09pm) We are currently working to restore virtual faxing and should have the issue resolved within the next 30-45 mins.
Update(5:17pm) There were issues programming numbers that has been since fixed. We have made successful faxes to test lines. We are currently adding and testing all fax lines that previously existed. We will update when all lines have confirmed to be working as expected. ETR ~1hr
Update(6:16) All Virtual Fax lines are programmed in, and tested.