Sonic Network Outage

Sonic is currently experiencing a network wide issue.  Some locations and services have been restored.  We are working fast to get everyone up and will update with more information

Network Engineering

Update(12:56pm) – We believe all services should be restored.

Followup(2:32pm) – This outage was caused by a member of our team applying route filtering changes to core networking equipment. The new filtering policy was tested in a lab environment, but testing failed to take into account certain real-world conditions. The problem became apparent almost immediately but our engineering team required time to restore all equipment to it’s previous state. We will be going over and reinforcing proper testing and procedure to ensure any preventable outages do not occur in the future.

Our sincere apologies, and thank you for your patience

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