Update(12:30AM): Maintenance complete.
Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.
-Network Engineering
Hello, for the past several days I have been trying to download the VPN software you provide, i use my user name and password, but it does not work, I know its correct, because i can see my bill and other items. How can i get the software to set up. thank you Susie Savala
Hi Susie,
Please reach out to our support team at 855-394-0100 anytime between 8am and 10pm. They should be able to help you get connected via VPN.