Brentwood – Fusion Fiber Outage

Update (1:13AM) The hardware has been replaced, and all services should now be restored.

Tonight at 10:00PM we experienced a hardware failure resulting in downtime for a subset of Fusion Fiber customers in Brentwood. We have dispatched a technician to replace the failed hardware, and the current ETR is 1:15AM. We apologize for the downtime and are actively working to restore service ASAP.

-Network Engineering

1 comment for “Brentwood – Fusion Fiber Outage

  1. Danny Richardson
    August 12, 2017 at 6:15 am

    My connection is still down after this outage (as of 6am). The router status says there is a broadband connection, but it cannot connect to internet.

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