Update – 1pm: We have confirmed with our vendor that our inbound calling issues are related to a larger outage. Calls can currently be made into our call center, but we have had reports of intermittent issues regarding call quality. We apologize for any inconvenience and hope to have this resolved soon.
At 9:45am, we became aware of an issue impacting all inbound calls to our customer support team. We are investigating the issue and hope to restore functionality as soon as possible.
While we work toward resolving the persistent phone issues, we’re available to assist you via the following channels:
- Technical Support: firstname.lastname@example.org
- Billing: email@example.com