Update – 1:08am: Service has been restored.
Update – 11:38pm: Restoring connectivity is taking longer than originally anticipated, and the new estimated time of repair is 2:00am. We apologize for any inconvenience.
Update – 10:33pm: The current estimated time of repair is two hours. We will continue to monitor the situation and provide updates as they become available.
We are currently experiencing an outage impacting a subset of Fusion Fiber customers in Albany. Our network engineers are currently investigating the underlying cause, and are working to restore service as soon as possible. More updates will be provided as they become available.