Update: 1/22/21 @ 2:23am – This work is complete with all impacted customers fully returned to service. If problems are experienced please contact our support department (https://www.sonic.com/support)
Tomorrow (1/22/21) morning starting at 2:00AM, we are performing emergency maintenance on hardware serving a subset of Fusion fiber customers in the Petaluma. Impacted customers should experience 15-20 minutes of downtime. An update will be provided on conclusion of the work.