Update 8:30am – Repairs are completed and the outage has been resolved. If you are still without service please contact customer support.
Update 2:45pm – We have determined that the issue is being caused by an upstream vendor and have opened escalated tickets with them to work on a resolution. We do not have an ETR currently, but will post an update as soon as we’re able.
Update 12:30pm – Our engineers are estimating the time to repair and restore service is 2 hours.
We are currently experiencing an outage in the Fairfield area. Our network engineers are aware of the issue and are currently investigating the issue.