San Francisco – Fiber Intrusive Maintenance

Update 7/13/22 5:13AM: Customer downtime for data services went as expected, but prior to the completion of work, we discovered an issue preventing voice service from functioning properly.  Voice has now been restored for all impacted customers, but if you believe you are having any issues, please contact support.

Wednesday morning (7/13/22), starting at 2:00AM, a subset of fiber customers in the San Francisco area will experience a brief service interruption while we perform maintenance on hardware serving their connections. The expected down time is about 30 minutes. The maintenance window will be 4 hours.

– Network Engineering

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