Tonight, at 12:01AM, we will be performing invasive maintenance on an ATM switching device that serves a subset of legacy DSL customers in the Bay Area as well as Chico. Downtime for affected customers should be less than 10 minutes.
-Tim, Nathan, and the NOC
Update: The ATM switch in question suffered a redundancy fail-over before the maintenance work could be performed this evening. Affected customers should have experienced about 5 minutes of downtime while the fail-over occurred. We are currently investigating the cause of the issue in order to prevent further recurrences.