UPDATE: We believe to have service restored to normal at this time. We are continuing to evaluate service and equipment.
We are currently seeing instability in our web cluster, we are investigating and hope to have the problem resolved shortly.
–SOC
Its affecting AT&T Dsl customers in SF too.
DSL dropouts
No response from dns
Very high latency
Packet loss above 30%
Connection here in bay area is very slow.
almost midnite in SF and only getting 0.05 Mbps on speed test at http://www.zdnet.com/broadband-speedtest/
This problem would have had zero impact on home Internet connections. If you are having a technical problem, or something equally time-sensitive, please contact Sonic.net Support by sending an email to support@sonic.net or calling 707-547-3400 (phones open 6am-11pm M-F, 8am-10pm weekends).