Fri Apr 11 03:42:22 PDT 2003 — Trouble with the Alteon: The AD3 switch that currently handles load balancing our web and mail services has stopped co-operating with the Cisco switches that are on either side of it. The resulting problem, like before, is intermittent packet-loss which may result in poor performance while trying to send or receive mail or accessing a locally hosted web page. We’ve already replaced all of the hardware on all sides of the AD3 in attempts to resolve this problem but we’ve only succeeded in ‘fixing’ it for a week or two at a time before the problem shows up again. We are considering all options available; resolving this chronic problem in both the short and long term is our highest priority. -Kelsey and Nathan.