Tue Mar 20 14:40:30 PST 2001 — Last night one PRI in the 9811 dialup group went down due to an OC3 circuit failure at Focal Communications. Focal was able to work with Pacific Bell and Sprint to get the PRI back online by 8:00pm. This may have caused a short period of time that the 9811 modem pool returned busy signals. We have added more capacity to this and the Sebastopol dialup groups to increase reliability in in those groups. — Steve