Mon Aug 27 15:10:06 PDT 2001 — BroadLink has had problems with the backhaul link that serves Southeastern Santa Rosa. The link failed this morning between 10:23a and 10:57a, and a replacement link was brought up. This afternoon @ 1:30p, a configuration error in the backup link caused intermittent outages for some customers between 1:30p and 3:00p. Broadlink’s engineers are currently monitoring the link to prevent further issues, and may well schedule some maintenance on the equipment late this evening. Watch this space for updates on this situation. -Eli, Broadlink’s Support/NOC staff