Fri Feb 2 15:49:55 PST 2001 — January has been a banner month in growth for Sonic.net, and we’re very excited about this launch into 2001. Tech support hold times have been about a minute longer than our usual levels due to the new customer volume, and we’ve hired two new techs in the past month, bringing us up to 37 employees.
Sonic.net will continue to grow our network, customer care and operations staff to accommodate this growth. We’ve got additional dialup capacity in service and on order, and our backbone connection has been expanded recently as well.
A part of this growth has come from the demise of other Internet services, including free service from Costco. Additionally, as part of AT&T’s acquisition of CableOne, all subscribers there will be losing their CableOne access on February 28th.
The major reason that customers select Sonic.net is the recommendations that our customers give them. We’d like to thank you for your ongoing support by offering a referral bonus in the form of a $20 check for each new customer you refer to us. If you know anyone who’s ready to switch Internet services, now is a great time to refer them over to Sonic.net. Restrictions apply, in particular, the customer must provide your login when they sign up for their new account. Please read the details at:
Thank you very much for your ongoing support and referrals!
-Dane, Scott and Eli