Wed Mar 26 11:49:51 PST 2003 — Focal and SBC are still working on fixing the outage. In the meantime, we were finally successful in getting a tunnel operating to our router at Focal and have restore services to the SF POP via this tunnel. Quality of service will be noticeably degraded by packet loss and latency until the T3 is restored. -Kelsey and Nathan
Update: SBC and Focal have restored all of our services. At this time all of our voice lines are back in operation and SF pop traffic is now properly routing via the T3. -Kelsey, Nathan, Jared, Eli and Chris.