Problems with the SF POP persist, and our…

Wed Mar 26 10:20:52 PST 2003 — Problems with the SF POP persist, and our Tech Support and Office phone lines are temporarily unreachable. System status is otherwise normal, and we hope to have phone service restored quickly. – Eli, Support Update 11:23:24 PST 2003 — Focal has issued a 2.5 hour ETR to restore both Voice service to the office, and Data connectivity to the SF POP. In the meantime, we do still have Livehelp available, check out livehelp.sonic.net:8000/html/customer_login.html (We have lots of Reps standing by, believe me!) – Eli, Support

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