Tonight, June 8 at 12:01 AM we will be performing hardware maintenance on one of our ATM switches in San Francisco. This ATM switch serves DSL in the Bay Area and has been experiencing hardware problems recently. The maintenance will involve replacing the suspected problem cards in the chassis to restore normal service. Expected downtime is 5-10 minutes.
-Jared
Update: The hardware replacement has been completed and all affected customers are back online.
Great!! Good to see you guys tracking down and fixing the problem in such an efficient manner.