Many Sonic staff, their families and our local members are being affected by fires in the Santa Rosa area. Large portions of Northern Santa Rosa and surrounding areas are under mandatory evacuation orders, and all Santa Rosa schools are closed today.
As a result, Sonic members throughout our service territories can expect long hold times for customer assistance, and we will miss a number of scheduled installation or repair visits today.
We will make efforts to notify members if we will not arrive, but this may not be possible in all cases. Apologies in advance for the inconvenience.