Oakland Emergency Fiber Intrusive Maintenance

Update: 5:29AM: This maintenance is now complete.

Update 3:35AM: Almost all users are back up, but some customer routers are hanging on to an old DHCP lease. Please try restarting your router if you’re still having issue’s. We are still working on this.

Update 1:04AM: Something unexpected happened with our equipment during this night op and cause more down time than expected. The service is being slowly brought back up. I’m expecting most users to back up by 1:30AM.

Tonight, starting at 11:59 PM, we will be performing intrusive maintenance affecting a subset of fiber customers in the Oakland. The expected down time is approximately 10 minutes. The maintenance window is 2 hours.

– Network Engineering

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