East Bay – Fusion Fiber Maintenance

Update: 11/13/2020 – 3:40 AM : Intrusive maintenance completed at 2:40 AM, continued monitoring post-maintenance has concluded.

On 11/13/2020 we will be performing intrusive maintenance on a subset of Fusion Fiber customers in the East Bay. This maintenance will begin at 2:00am, and should conclude by 4:00am. Voice services will not be impacted, but data connectivity may be intermittent during this period. Anticipated downtime up to 30 minutes. We will be communicating to impacted customers directly via e-mail and SMS.

-Sonic Support

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